Customer Support
Reaching RJT Industries
To provide our contractors with the best service and support possible, RJT Industries can be reached via email or telephone during our regular business hours. After hours, your call will be routed to our answering service. Our professionals are also available to come to your site when needed
Windows in a Week
Let RJT turn your Earthwise™ order of custom-made windows in a week. After 35 years’ experience as a local manufacturer, it is routine to complete most window orders in a week or less. Through the RJT Web Center, authorized customers can track their order from acknowledgement through completion.
There are, however, some restrictions to our policy for items such as tempered glass, special shapes, etc. that may require an extended lead time. If you have questions about whether your project qualifies for Windows in a Week, please contact us.
Delivery
Your windows and doors can be delivered directly to your job site in Virginia, Maryland, or Washington, DC, or picked up at one of our two facilities located in Woodbridge and Richmond, Virginia. Both locations maintain delivery vehicles to expedite products to where they’re needed, when they’re needed. Our drivers and delivery staff are experienced, friendly and ready to help.
Customized Customer Service
Latest News
Latest Update: The Environmental Protection Agency (EPA) rules state that a special protective installation method must be used if a house was built before 1978 and lead testing was not performed. If build after 1978, standard installation methods may be used.